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We beheersen de planning met een vaste structuur: bevestigde PI → productievenster → QC/verpakking → exportdocumenten → transport. For herhaalbestellingen, we keep doosconfiguratie and SKU-structuur consistent om variatie te verminderen.

• Transporttijd wordt gerekend na afronding van de productie.
• Vóór betaling bevestigen we de aanbevolen route op basis van bestemming + doosvolume.
• We updaten belangrijke mijlpalen (verzending / vertrek / inklaring / eindlevering).

DDP (Delivered Duty Betaald) betekent dat wij het logistieke plan regelen dat dekt vracht + douaneafhandeling + rechten/belastingen + eindlevering to your specified address. “DDP stability” means you get één plan met totale kosten en minder werk aan de importeurskant.

• Geschikt voor: vaste groothandelsklanten die voorspelbare aankomstvensters nodig hebben.
• Wij kiezen de DDP-route op basis van bestemming en kartonvolume om onnodige vertragingen te voorkomen.
• De definitieve planning en voorwaarden worden vóór betaling op de PI vermeld.

Ja. Wij kunnen naar FBA- of 3PL-adressen verzenden, zolang u exacte ontvangstregels in advance (label format, carton limits, appointment requirements, etc.).

• Wij kunnen de door de koper verstrekte kartonregels volgen (verpakkingshoeveelheid, labels, buitenmerken).
• Om de planning stabiel te houden, geven wij de voorkeur aan vaste kartonhoeveelheden bij herhalingsorders.

Delays can happen due to inspections, port congestion, weather, or carrier scheduling. Our approach is early detection + milestone updates, and we keep the execution path documented.

• We provide tracking milestones and notify you when status changes.
• DDP shipments follow the agreed delivery plan; non-DDP shipments follow the buyer’s clearance setup.

Repeatability is controlled by locking the commercial structure: confirmed SKU list + fixed doosconfiguratie + confirmed marks/labels. We recommend buyers keep the same packing plan to reduce rework.

• Same SKU + same packing = faster PI confirmation and fewer timeline risks.
• If you change conditions frequently, your schedule becomes less predictable.

For wholesale, we don’t run on retail dispatch language. What we commit to is PI confirmation speed and production scheduling clarity. Once PI and packing details are confirmed, we move into execution.

Yes — we support logo marking and private label packaging when the request is within an existing product structure. To keep timeline stable, we confirm: logo file + placement + packing style + quantity before PI.

• Private label projects typically require a confirmed production window.
• For controle over de planning, we recommend first order as a controlled test batch.

We support customization, but we don’t position it as “free” because it depends on scope. For timeline reliability, we prioritize structure-based changes (logo, color, packing) over open-ended redesign.

• Fastest: logo/marking + packing changes.
• Slower: structural changes that require new tooling or mechanism adjustments.

Laws vary by country/state/city and can change. The buyer is responsible for confirming local compliance and import requirements.

• We may refuse orders to destinations with clear restrictions.
• For wholesale, compliance should be confirmed before PI.

For wholesale, we handle issues based on batch consistency and clear evidence (photos/videos, defect rate, and SKU). The most predictable after-sales approach is: test batch → confirm stability → scale herhaalbestellingen.

• Keep packaging and SKU consistent so issues can be traced.
• Report shipping damage or missing cartons within 7 days of delivery.