Wholesale FAQ

Send the product links or SKUs, target quantity by model, destination country, preferred shipping term, packaging needs and any customization. We use that list to return a quote that can be checked line by line.

MOQ can vary by product, style and order program. Tell us the models and quantities you are considering; we will confirm the applicable MOQ instead of applying one generic number to every knife.

Mixed-SKU requests can be reviewed as one RFQ. Include the model, quantity and packaging requirement for each SKU so the quote reflects the actual mix.

Pricing depends on the exact SKU, quantity, materials, packaging, customization and shipping term. Request a quote with your product list and destination for a current commercial answer.

Yes, send the exact models and destination. Sample availability, sample pricing and shipping should be confirmed for the selected artikelen before payment.

Yes. Share the drawing or reference, dimensions, mechanism, materials, finish, target quantity and destination. We will separate what is confirmed from what still needs supplier review.

Custom and OEM requests are reviewed from the design evidence. Send drawings, reference photos or a clear specification; do not rely on a product photo alone for a final quote.

Logo, handle marking and packaging options depend on the selected product and production method. Include the artwork, placement, packaging style and target quantity for confirmation.

This must be confirmed case by case. Tell us the destination, fulfillment model, required dispatch time and whether the parcel may include supplier documents or branding.

Dispatch origin depends on the product and the confirmed fulfillment arrangement. Ask with the exact SKU and destination; a site language, currency or product page does not by itself prove a local warehouse.

Transit time depends on destination, carrier, shipping term, product eligibility and dispatch readiness. We confirm an estimated schedule with the final quote rather than promise one universal lead time.

Send the product link or SKU and destination country. Product visibility does not guarantee that every model or mechanism can be shipped to every destination; check local import rules before ordering.

Packaging can be reviewed with the product list. Tell us the insert material, dimensions, artwork and quantity so packaging cost and production timing are quoted separately.

Keep the item, packaging and shipping evidence. Contact us with the order number, delivery date, photos and a description of the issue so the case can be reviewed.

Check the destination authority and carrier rules for the exact design, mechanism and intended use. Import eligibility, possession rules and delivery acceptance are separate questions; site availability is not legal clearance.